fresh & practical ideas for your journey to the summit

Your First Impressions Checklist for Christmas
Holiday Weekends, Guest Experience Greg Curtis Holiday Weekends, Guest Experience Greg Curtis

Your First Impressions Checklist for Christmas

Most of the focus at Christmas revolves around what happens in the auditorium, not around it. Yet it’s where the “common areas” surrounding your auditorium/sanctuary are that most of your guests will decide if your church is one they will be returning to or not. That’s why we all need a first impressions checklist for Christmas.

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You can't connect people like this.
Guest Experience, Holiday Weekends Greg Curtis Guest Experience, Holiday Weekends Greg Curtis

You can't connect people like this.

Most people know the Pantheon as an architectural masterpiece. What most people don't know is that the Pantheon has been a church since 609 AD. While we waited for their Pentecost service, I noticed that they were letting people into the Pantheon 10 at a time. What I didn't know was that the church was already full. That’s when I discovered one of the biggest enemies of connection for all the guests at our churches.

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5 low-prep last minute ways to WOW your guests this Easter
Holiday Weekends, Guest Experience Greg Curtis Holiday Weekends, Guest Experience Greg Curtis

5 low-prep last minute ways to WOW your guests this Easter

There’s a person on our staff team at church who helps volunteers provide WOW experiences for guests during our Easter services each year. Her name is Shelly Hall, she oversees Guest Services and she is the most dedicated, hospitable, above and beyond WOW-Factor provider I know. When I asked her in passing this week what she and her team were planning to do for guests this Easter, this is what she told me.

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Ready to speed up your progress?

Is it time for you to take building (or rebuilding) your Assimilation System seriously with the CTA Video Course (especially before your next big weekend)?

Do you need one-on-one help with one of our results-driven coaching packages? (we’ll join you in the weeds and do the work with you)

Or are you ready for total staff-wide alignment — the fastest move you can make toward strong walls and open gates? Then Base Camp is for you.

What about a full audit of the walls and gates that you are (or maybe aren’t) presenting to your guests every Sunday with a Secret Sunday Guest Review?